Terms of Service

1 Acceptance of Terms

By accessing or using SalesTaskManager ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

If you do not agree to these Terms, you must not use the Service.

2 Description of Service

SalesTaskManager is a cloud-based sales call management platform that enables organisations to plan and track field sales visits, manage client databases, monitor opportunities and revenue, and measure salesperson performance. The Service is provided as a software-as-a-service (SaaS) product hosted at salestaskmanager.com.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3 Accounts & Registration

To use the Service you must register for an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your password and account credentials
• Notify us immediately of any unauthorised use of your account
• Not share your login credentials with any third party
• Be responsible for all activity that occurs under your account

Each organisation gets one tenant account. The admin user is responsible for managing all users within that organisation.

4 Billing & Payments

Paid plans are billed monthly or annually as selected at signup. By providing payment information, you authorise us to charge your payment method for all applicable fees.

• Free trial: New accounts receive a 14-day free trial. No credit card is required to begin the trial.
• Automatic renewal: Subscriptions renew automatically at the end of each billing period unless cancelled.
• Refunds: Monthly plan payments are non-refundable. Annual plans may be refunded on a pro-rata basis within 30 days of purchase.
• Price changes: We will provide at least 30 days notice before increasing prices on your current plan.
• Failed payments: If a payment fails, your account will enter a grace period of 7 days before being suspended.

5 Data & Privacy

Each organisation's data is stored in an isolated, dedicated database. We do not mix your data with any other organisation's data. Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms.

You retain ownership of all data you submit to the Service. We do not sell your data to third parties. Upon account termination, you may request an export of your data within 30 days.

6 Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Upload, transmit, or store malicious code or harmful content
• Attempt to gain unauthorised access to the Service or another organisation's data
• Use the Service to send unsolicited commercial communications (spam)
• Reverse engineer, decompile, or create derivative works of the Service
• Resell or sublicense access to the Service without our written consent
• Engage in any activity that disrupts or impairs the Service for other users

We reserve the right to suspend or terminate accounts that violate these policies without prior notice.

7 Intellectual Property

The Service and all related technology, software, and content are owned by SalesTaskManager and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Service during your subscription term.

You retain all intellectual property rights in the data you upload to the Service.

8 Termination

Either party may terminate the agreement at any time. You may cancel your subscription through your account settings. We may suspend or terminate your account for:

• Violation of these Terms
• Non-payment of fees after the grace period
• Requests by law enforcement or government agencies
• Unexpected technical or security issues

Upon termination, your access to the Service will cease. Data export requests must be made within 30 days of termination, after which data may be deleted.

9 Limitation of Liability

To the maximum extent permitted by law, SalesTaskManager shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted or error-free.

10 Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by displaying a notice in the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.